Support

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, please read the following guidelines regarding our returns and...

Review the offers that were presented to see the terms and conditions.

Please review the offer from the financing partners.  Many have an early buy out option but may come with a fee.  Review the specific payment option for the early payoff terms and fees (if...

Click here to fill out a prequalification application to see how much financing you may qualify for.  The prequalification application can be done in a few minutes.

Warranty claims for those who have purchased an extended warranty will have to contact the warranty provider. In order to file your warranty claim, please be sure to have a copy of your invoice...

In most cases we will be able to locate your receipt in our records however, it is the consumer's responsibility to retain proof of purchase to ensure warranty coverage should we be unable to locate it for you. 

If the product is not properly supported, then damage may occur therefore voiding the warranty. We encourage you to review the terms and conditions of the limited warranty which provides...

Please review the warranty information on the product page.

Blemishes, rips, tears and burns on the item will void your manufacturer's warranty. Improper support will void your manufacturer's warranty, for details on what is considered proper support for your mattress please...

As Is Mattresses will come with a special warranty and any free promotional items on your receipt do not come with a warranty. 

The manufacturer’s warranty does not cover the third-party inspection fee of $79.99. Please be aware that transportation costs are also not covered under the manufacturer’s warranty. However, in the event...

Your warranty coverage is offered through the manufacturer and will differ across brands. Please review your warranty card for coverage details. The law tags on your mattress will provide a...