We partner with Own.lease to provide lease-to-own payment options. This allows customers to lease merchandise with the option to acquire ownership over time through scheduled payments or an early purchase option.

Approval is subject to eligibility, and terms may vary.

Yes — early purchase options are available through our partner Own.lease.

Customers may choose to pay off their lease early to acquire ownership before the full term. The payoff amount and any applicable fees will be outlined in your lease agreement.

Please review your lease or account for full details.

Yes — an initial payment of $40 is required by Own.lease to activate your lease agreement.

This amount is applied toward your lease balance and is not an additional fee.

Customers can apply by adding items to their cart and selecting Own.lease at checkout.

A short application is required to determine eligibility. Approval is not guaranteed and is based on individual qualifications.

Explore numerous options tailored to various sleep habits. Visit our mattress page on our website and discover a wide variety of options designed for your comfort. For more support, please chat with our Mattress experts for more information.

Modern mattresses typically don't need flipping. Unlike older models, rotating them head to foot every 6 months ensures even wear and minimizes body impressions.

To assess if you need a new mattress, onsider these signs of lost support: 

- Better sleep elsewhere (e.g., hotels) 

- Visible wear (sagging, lumpiness) 

- Rotating fails to help 

- Mattress is aging (5-8 years old) 

- Waking up tired or achy

Not all mattresses need a box spring, but following manufacturer guidelines for proper support is crucial to prevent amage. We advise investing in anew box spring and bed frame to ensure proper support and maintain the product arranty.  Review your bed frame and understand the amount of slats that would be supporting a mattress. If your frame is well supported with slats with limited space
gaps, you may not need a box spring. Review our beds and frames to buy a frame that would not require a box spring.

Choosing a mattress for two can be tricky, but split sizes (Queen, King) from many manufacturers eliminate compromise for better sleep. Chat with a Customer service agent for help finding the right one.

A standard box spring is about 9” tall, while a low-profile one is around 5” tall. Both rovide equal support, differing only in eight contribution to your sleep setup.

Mattress height depends on thickness and quality.

Pillow top and eurotop mattresses differ in how their comfort layers are integrated. Pillow tops have comfort materials sewn onto the top, resembling a pillow. Eurotops have comfort layers sewn into the mattress surface, creating a uniform appearance. 

Mattresses cater to individuals of various shapes and sizes. The key consideration is
finding a mattress that ensures proper alignment and support for your spine.
Visit our mattress page on our website and discover a wide variety of options designed for your comfort or speak with our customer support team. 

As the pricing is substantially below MSRP, we cannot explicitly disclose the brand name, as per the brand's request to minimize cross-shopping opportunities. We carry well-known mattress brands commonly found at major retailers. For more details, please use the chat function to connect with a mattress expert who can
provide additional information. 

Please review the tracking information.  You will have to contact the shipper to arrange the shipping window. 

All orders include free shipping on the initial purchase. Return shipping costs are not included.

After your order is complete, we will be sending you a confirmation with tracking. Please be aware that packages may come in different dates as they may be shipping from different supplier locations.  Also know that shipping may be 5 - 14 days if it is shipped LTL and not FEDEX or UPS ground.

Free: Contactless delivery to your front door or garage. 

If an item is damaged at the time of delivery, please reach out to support@emattressoutlet.com.

Cancellations are only available prior to order processing or shipment. Once an order has shipped or is in transit, it is not eligible for cancellation or refund.

Please contact support@emattressoutlet.com with any questions.

We ship anywhere in the continental 48 states.

Each carrier may be different. Please review your tracking information for more details.

In most cases we will be able to locate your receipt in our records however, it is the consumer's responsibility to retain proof of purchase to ensure warranty coverage should we be unable to locate it for you.

Returns are accepted in accordance with this policy. Unless an item arrives damaged, defective, or missing required parts, customers are responsible for return shipping costs.

Return requests must be made within 14 days of delivery.

All items must be returned in their original packaging to ensure safe transport and proper processing. Items damaged during return shipping due to improper packaging may not be eligible for a refund.

To initiate a return, please contact our customer support team at 855-201-1533 or by email. We will provide return authorization and instructions, including the correct return address.

Once your return is received and inspected, we will issue a refund to your original method of payment. Refunds typically take 5–7 business days to appear, depending on your payment provider.

If your item arrives defective or is missing parts required for assembly, please contact our customer service team promptly.

We may request photos of the item, packaging, and all components for verification. Once reviewed, we will provide next steps, which may include replacement parts, a return, or other resolution.

eMattressOutlet offers the manufacturers warranty that is listed on the product page. For liquidated "As Is" mattresses usually lack a warranty.

Please review the warranty information on the product page.

At this time, we do not offer direct exchanges. If you need a different size, color, or item, please return the original purchase and place a new order.

Your warranty coverage is offered through the manufacturer and will differ across brands. Please review your warranty card for coverage details. The law tags on your mattress will provide a code that you should reference against the warranty card for the length of your warranty period.

As Is Mattresses will come with a special warranty and any free promotional items on your receipt do not come with a warranty.

Blemishes, rips, tears and burns on the item will void your manufacturer's warranty. Improper support will void your manufacturer's warranty, for details on what is considered proper support for your mattress please refer to the warranty card received with the delivery of your mattress.

The manufacturer’s warranty does not cover the third-party inspection fee of $79.99. Please be aware that transportation costs are also not covered under the manufacturer’s warranty. However, in the event your product is deemed defective, we will take what you paid for the inspection and apply it towards the delivery charge for the exchange.

If the product is not properly supported, then damage may occur therefore voiding the warranty. We encourage you to review the terms and conditions of the limited warranty which provides the required support needed for your product. We are unable to provide warranty assistance for a mattress that is damaged as a result of improper support.

No. Our products are only available online.

We partner with Own.lease to offer lease-to-own payment options.

Customers can apply by adding items to their cart and selecting Own.lease at checkout. Approval is based on eligibility.

Customers can apply by adding items to their cart and selecting Own.lease at checkout. A short application is required to determine eligibility.

Prominent mattress manufacturers require an outlet for excess liquidated, discontinued, or slightly blemished high-quality mattresses. Traditional retailers face challenges incorporating these mattresses into their stores due to warranty policies. Consequently, manufacturers struggle to move large volumes of these mattresses, leading to potential landfill disposal. Our
solution is to serve as a key outlet for these manufacturers, offering exceptional value to our customers.

For accounts that are through Own.lease, customers must contact Own.lease directly at 855-447-4921 regarding payment terms, grace periods, or arrangements.

If your order was completed through Own.lease, you must contact Own.lease directly at 855-447-4921 for any questions regarding payments, grace periods, or arrangements.

“No Credit Needed” means that you may be approved for financing or leasing without a credit score or credit history.

Our branded "As Is" mattresses encompass factory overstocks, limited production, floor models, comfort trials, minor blemishes, scuffed items, discontinued, and exchanged products. Manufacturers thoroughly inspect these mattresses, delivering only those deemed suitable for
resale to our facility. These goods undergo our internal certification process, and once certified, they are sold and delivered. Our branded mattresses are available at a significant discount below MSRP, contributing to waste reduction at landfills.

Reach out to our customer service team.